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rabaji FAQ
Find clear and detailed answers to all your questions right here — covering everything from accounts to payments, games, and bonuses.
We have created this detailed FAQ page to help ensure your experience at rabaji is always smooth and enjoyable. It covers the most frequently asked questions about opening an account, depositing and withdrawing money via bKash and Nagad, game rules, bonus terms and conditions, and responsible gaming. Click on any section below to find the information you need directly.
Account & Registration
Opening an account at rabaji is simple. You need a valid mobile number or email address, a strong password, and your correct date of birth. Please note that this platform is only for users aged 21 and above. Provide accurate information during registration, as identity verification may be required at the time of withdrawal.
No, only one account per user is allowed at rabaji. Attempting to open multiple accounts may result in all accounts being suspended and any deposited funds being forfeited. If you have an issue with an existing account, contact our live chat support directly instead of opening a new account.
Use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email. Use the code to set a new password. If you still have trouble, contact us on 24/7 live chat and we will assist you promptly.
For secure transactions, rabaji may require identity verification in certain cases, especially before large withdrawals. Submitting a clear photo of your National ID (NID) or passport speeds up the verification process. This is done to protect your account.
Yes, rabaji is fully mobile-friendly. You can access the site directly from any smartphone browser and log in to your account. The site works smoothly on both Android and iOS devices. No separate app download is needed.
Deposits & Withdrawals
Deposits to your rabaji account via bKash are completed almost instantly. Your balance is usually updated within a few minutes. The minimum deposit amount is ৳200. Use the correct bKash number and PIN when making a deposit, and save your transaction ID.
You can also deposit money into rabaji quickly and securely via Nagad. Log in to your rabaji account, select the "Deposit" option, choose Nagad, and complete the Nagad payment to the provided number. The minimum deposit amount is ৳200. Do not forget to include the deposit reference number.
Yes, rabaji accepts deposits via both Rocket and bank transfer. For bank transfer, you can send directly from Dutch-Bangla, BRAC, Islami, or Sonali Bank. The minimum deposit amount is ৳200 for all methods. Bank transfers may take slightly longer to process.
The withdrawal process at rabaji is generally completed within 15 minutes to 2 hours. Withdrawals via bKash and Nagad are the fastest. The minimum withdrawal amount is ৳800. If your account verification is complete before submitting the withdrawal request, the process will be even faster.
rabaji does not charge any additional transaction fees of its own. However, your bKash, Nagad, or Rocket account may have its own service charges, which are determined by the respective mobile banking provider's policies. For any fee-related questions, contact us via live chat.
It may be possible to cancel a withdrawal request before processing begins. If you wish to cancel a withdrawal, contact our live chat support immediately. Once processing has started, it generally cannot be cancelled, so make sure you are certain before submitting a request.
Games & How to Play
To place a bet on BPL or any cricket match at rabaji, you must first have sufficient balance in your account. Go to the cricket section, select the upcoming match, choose your bet type (match winner, top batsman, over/under), and confirm your stake. Bets can be cancelled at any time before the match starts.
Some slot games at rabaji may offer a demo or free-spin mode, where you can get familiar with the game without using real money. You can also play using free spins received as bonuses. Visit the slots page for more details.
Yes, rabaji's live casino games work well on mobile. With a good internet connection (4G or Wi-Fi), you can play with live dealers in real time. Games from Evolution Gaming and Ezugi are specially mobile-optimized. Rotating your screen to landscape mode gives you the best experience.
RTP (Return to Player) is the theoretical percentage of total wagers that a game pays back to players over the long term. For example, if a game has an RTP of 96%, it theoretically returns an average of ৳96 for every ৳100 wagered. However, this is a long-term average and results in any individual session may differ.
rabaji only offers games from reputable providers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, etc.) that use certified Random Number Generators (RNG). This ensures that every game result is completely random and unbiased. Fair play is our commitment.
Yes, live betting is available during T20 World Cup or ICC tournament matches. Odds change with every over and even after every ball, and you can place bets at any moment. Quick decision-making is important in live betting, so follow the match closely.
Bonuses & Promotions
New members at rabaji receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳1,000, you will receive a ৳2,000 bonus and can play with a total of ৳3,000. A 15x wagering requirement must be met before this bonus can be withdrawn.
A wagering requirement is the number of times you must use the bonus funds as bets before they can be withdrawn. The wagering requirement for rabaji's welcome bonus is 15x. This means that if you receive a ৳2,000 bonus, you must place a total of ৳30,000 (2,000 × 15) in bets before the bonus becomes withdrawable.
rabaji's VIP program has three tiers: Bronze, Silver, and Gold. Through regular play and betting activity, you will automatically be promoted to a higher tier. Weekly cashback is 0.3% at the Bronze tier, 0.7% at Silver, and up to 1.0% at the Gold tier.
VIP cashback is paid out once per week. Typically, cashback is credited to your account on a set day each week, calculated at the applicable rate on your net losses from the previous week. Contact us via live chat for more details about cashback amounts and timing.
Yes, rabaji offers limited-time special promotions for various occasions such as Eid, Pohela Boishakh, or major cricket tournaments. Notifications about such promotions are displayed on the site. Visit the site regularly to stay updated on the latest offers.
Safety & Responsible Gaming
rabaji uses SSL encryption to keep all personal and financial information secure. Your information is not shared with third parties. Read our Privacy Policy page for more details about our privacy practices.
No. rabaji strictly enforces a 21+ age policy. No person under the age of 21 may use this platform. Date of birth is verified during registration, and proof of identity may be requested in suspicious cases.
rabaji places the highest importance on responsible gaming. If you feel you are losing control, contact us via live chat — we will help you set a deposit limit, session limit, or temporary self-exclusion on your account. Visit our Responsible Gaming page for more information.
Self-exclusion is the option to take a break from the platform for a set period of time. During this period, you will not be able to access your account or place bets. To activate it, contact rabaji support via live chat and let us know your preferred duration (seven days, one month, or longer).
rabaji provides Bengali-language live chat support 24 hours a day, 7 days a week. You can start a live chat from any page on the site. To contact us by email, write to [email protected]. Our team is ready to resolve any issue you have quickly.
If you notice any unauthorized activity on your account, change your password immediately and notify us via live chat. We will temporarily freeze the account and begin an investigation. For your security, never share your password or OTP with anyone.
Still have questions?
Get in touch with support
Our Bengali support team is with you 24/7. Start a live chat right now or send us an email.
Want to learn more? Check out our guides
The pages below will give you a better understanding of rabaji.