rabaji Privacy Policy

rabaji ("we", "our", "platform") is dedicated to ensuring a safe and transparent online gaming experience for users in Bangladesh. This privacy policy describes what information we collect when you visit or use the rabaji.cam website, how that information is stored, processed, and protected, and what rights you have.

Please read this policy carefully. By continuing to use the site you are considered to have given your consent to the terms of this privacy policy. For any questions you may contact us at [email protected].

01

rabaji collects information from users for various purposes. The categories of information are listed below:

1.1 Registration and Account Information

When creating an account we collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above are permitted)
• Email address
• Mobile number
• Username and password
• Residential address and nationality

1.2 Financial and Identity Verification Information

To process transactions and ensure legal compliance, rabaji may collect the following information:

• National ID (NID) or passport details
• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

1.3 Automatically Collected Information

When you visit rabaji.cam, our system automatically records certain technical information:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Referral URL and log data
• Information obtained from cookies and similar tracking technologies

1.4 Gaming Activity Information

We collect information related to your gaming activity, such as play history, bet amounts, win and loss records, and bonus usage history. This information is used to ensure responsible gaming and to improve our services.

02

rabaji uses collected information only for legitimate and defined purposes. The main reasons your information is used are listed below:

2.1 Service Delivery and Account Management

• Creating and verifying accounts
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• Activating welcome bonuses and promotional offers
• Managing the VIP program and cashback
• Providing customer support through live chat and email

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Ensuring legal compliance to prevent financial fraud and money laundering
• Verifying age to block access by minors

2.3 Service Improvement and Personalized Experience

• Improving site functionality and user experience
• Suggesting games and offers based on your preferences
• Supporting responsible gaming monitoring

2.4 Communication and Notifications

• Sending important account-related notifications
• Informing you about new bonuses, promotions, or tournaments (with your consent)
• Sending transaction confirmations and receipts

03

rabaji.cam uses cookies and similar technologies that are stored in your browser. Cookies play an important role in improving our service quality and ensuring security.

3.1 Types of Cookies

• Essential cookies: Essential for the core functionality of the site — they store login sessions and security tokens.
• Functional cookies: Remember your language preferences and settings, giving you a more convenient experience on return visits.
• Analytics cookies: Collect statistics on site visit patterns and usage, which help improve our services.
• Security cookies: Used to detect fraud and protect accounts.

3.2 Cookie Control

You can manage cookies from your browser settings. However, disabling essential cookies may affect some core functionality of the site.

04

rabaji does not sell or rent your personal information. However, in certain specific circumstances limited information may be shared with trusted third parties:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment gateway.
• Game providers: Gameplay data may be shared with providers such as PG Soft, Pragmatic Play, JILI, and Spribe; this is solely for the purpose of delivering gaming services.
• Legal authorities: Information may be provided in response to lawful requests from authorities under applicable laws in Bangladesh.
• Fraud prevention services: Technology services that detect financial crime and fraud may process limited information.

Any third party is required to comply with our strict privacy and data protection standards.

05

rabaji employs industry-standard technical measures to protect your personal and financial information. The key layers of our security framework are described below:

• SSL/TLS encryption: All data transfers between your browser and our servers are protected by SSL encryption.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Two-factor verification: Additional verification is activated for suspicious login attempts.
• Firewall and intrusion detection: Advanced security measures at the server level remain active at all times.
• Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
• Employee training: Employees with access to user data undergo strict privacy training.

However, no system is completely impenetrable. If you notice unusual activity on your account, contact [email protected] immediately.

06

rabaji retains your information only for as long as necessary. The retention period is determined based on the following:

• Active accounts: All account and transaction information is retained while your account remains active.
• Closed accounts: Even after an account is closed, information required for legal compliance is retained for a specified period.
• Financial records: Records of financial transactions are retained for the long term.
• Log data: Technical logs are generally retained for a short period.

After the specified period, information is securely deleted or anonymized.

07

rabaji believes you should have full control over your own information. You may exercise the following rights:

7.1 Right to Access Information

You have the right to know what information we hold about you. Upon request we will provide a copy of your stored information.

7.2 Right to Correct Information

If your account contains incorrect or outdated information you may request a correction. Most information can be updated directly from your profile settings.

7.3 Right to Delete Information

Where there is no legal obligation to retain it, you may request that your personal information be deleted. It may not be possible to fully delete financial and legal records.

7.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted.

7.5 Opt Out of Marketing Communications

You may opt out of promotional emails or notifications at any time. This can be done from your account settings or by emailing [email protected].

To exercise any of the above rights, contact us via our 24/7 Bengali live chat or email [email protected].

08

rabaji strictly refrains from providing services to persons under the age of 21. We do not knowingly collect information from minors.

Age verification during registration is mandatory. If a user is found to be under 21 their account will be suspended immediately and the related information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

09

rabaji reserves the right to update this privacy policy as needed. For significant changes we will notify you in the following ways:

• The update date on the privacy policy page of the site will be changed.
• For important changes, a notification may be sent to your registered email address.
• Continuing to use the site after changes are made will be considered consent to the new policy.

You are therefore encouraged to review this page regularly.

10

If you have any questions, comments, or requests regarding this privacy policy, please contact us. Our support team is available at all times to assist you.

To learn more, visit our FAQ page, Terms and Conditions, and Responsible Gaming page.